The Mediation Service covers a variety of problem areas in the community such as:-

• neighbour conflicts – noise; children's behaviour; pets; verbal abuse.
  
• boundary disputes – garden boundaries; parking spaces etc
  
• community conflicts – anti-social behaviour; harrassment
  
• youth clubs and similar organisations – clubs; playgroups; scouts/guides – conflicts; relationship problems with fellow members/leaders
  
• schools - bullying/conflicts; verbal abuse
  
• Workplace – disputes; verbal abuse; harassment

We work in partnership with the Public Safety Unit which is based at Herne Bay Police Station, and have built up a very successful working relationship with them.

We receive referrals from various sources which include Canterbury City Council, Youth Offending Service, Police, Housing Associations, as well as members of the community contacting us directly themselves.

We have a Restorative Conferencing Training Programme in order which we use in schools and we also carry out Peer Mediation. These have both had a very positive outcome with schools requesting further training.

The Mediation Service provides a professional service which is confidential and free to all parties involved. Our highly trained mediators are non-judgemental and encourage participants to acknowledge their issues and find their own solutions for their future.

Contact - Tel: 01227 771283 or
e-mail